Stop learning customers are unhappyfrom a public one-star review.
ReviewShield sends a private feedback link after every job, so unhappy customers reach you first and happy ones go straight to Google.
Start free. Upgrade when it is saving your reputation.
Try ReviewShield on one feedback request at no cost. Move to Solo or Pro the day it catches an unhappy customer before they go public. Every plan starts at the same login.
- Run one active feedback request end to end
- Send a no-login feedback link after the job
- Happy customers see your public review link
- Unhappy ones land on your private board
- No card required to start
Upgrade any time, your data stays put
- One location, unlimited feedback requests
- Private recovery board for unhappy customers
- Happy customers routed to your review link
- Needs recovery, happy, and resolved views
- Catch the bad review before it ever posts
For a single local business
- Everything in Solo
- Built for multi-location and teams
- Feedback and recovery across every location
- Shared needs-recovery, happy, and resolved queues
- One reputation, watched everywhere
For multi-location and teams
One bad review can sit there
forever, scaring off everyone.
The work was fine. What hurts is the customer who was quietly unhappy, said nothing, and went straight to a public one-star. You never got the chance to make it right first, and now it greets everyone who looks you up.
One angry customer, forever
A single one-star review sits at the top of your profile and scares off everyone who finds you, long after the job is done.
You never got to make it right
The customer was unhappy and said nothing to you. They went public instead, and the first you heard of it was a notification.
Happy customers never post
The ones who loved the work move on and forget. The loudest voice online ends up being the rare bad day, not your real reputation.
Hear it privately first,
then route the happy ones out.
Not another reputation dashboard to babysit. The customer answers one question on a link. Happy goes to your public review page, unhappy comes straight to you, before it ever goes public.
Three steps. Private first.
Send a feedback link after the job, the customer answers one question, and you only chase the ones who need fixing.
Built around the work you already do.
ReviewShield fits the real day: finish the job, send the link, and only the unhappy ones reach your board.
Built by RMDW.
Not another generic app.
Richard Echols spent years as a senior AI engineer at one of the biggest tech companies on earth and now runs RMDW, building real AI systems for real businesses. ReviewShield is a dead-simple tool made for one job: catch the unhappy customer privately, before they leave a bad public review.
The short answers.
No. The customer gets a no-login feedback link after the job. They answer one question right from the link. No app, no password.
Happy customers are routed straight to your public review link, while the good experience is still fresh, so the people who loved the work are the ones who post.
Unhappy customers land on a private board instead of going public. You see them in a recovery inbox and can fix it before it ever becomes a bad review.
Yes. The Free plan lets you run one active feedback request end to end so you can see the whole flow before you pay. No card required to start.
Local service businesses that live and die by their online reviews. Solo at $49 a month is one location with unlimited feedback requests. Pro at $97 a month is built for multi-location and teams.
Stop finding out from a one-star.
Hear it privately first.
Try ReviewShield free on one feedback request. Send a link, route the happy ones to your review page, and catch the unhappy ones before they ever go public.
Start free →What you get on day one
Everything you need to catch an unhappy customer before the public review.
- A no-login feedback link for every customer
- Happy customers routed to your review link
- A private recovery board for the unhappy ones
- Needs recovery, happy, and resolved views